What the numbers say about productivity and organization
How do your time management skills compare with the surveys?

time management statistics

Time Management Statistics

Demonstrating a clear need for productivity training and stressing the benefits of being organized

Stress and Work/Life Balance
Time and Multitasking
Email, Digital, and Internet
Paper and Filing
Organizing and Clutter


Stress and Work/Life Balance

How safe are you from office germs? The average person touches 300 surfaces every 30 minutes. Measuring ATP levels (molecules found in all animal,vegetable,bacteria, yeast, and mold cells), with 100 meaning "needs to be scrubbed" and 300 "officially dirty", the following showed levels above 300:
--75% of break room faucet handles
--48% of microwave door handles
--26% of refrigerator door handles
--23% of water fountain buttons
--21% of vending machine buttons
Best Choice Reviews survey, 2013


--One-third of employees maintain chronic stress. Women report higher levels of work stress than men.
--54% feel they are paid too little for what they contribute.
--61% said they do not have enough opportunity for advancement (2/3 of women and 30% of men).
--50% do not feel valued at work.
American Psychological Association survey, released 3/5/2013


Sleep deprivation is now costing U.S. companies $63.2 billion a year in lost productivity. Exhaustion makes employees less efficient, even in the time it takes to read email. They are also more irritable and more likely to explode.
Harvard Medical School, 2013


Stress and Work:
--76% put money and work as leading cause of stress in their lives
--41% are stressed out during the workday, an increase from 36% a year ago.
--58% say they have the resources to manage stress.
--Only 10% do their best thinking at work.
--On days of extreme pressure, workers are 45% less likely to come up with a new idea or solve a problem.
Research by Top 10 Online Colleges, 2013


--13.4 million people (9% of U.S. workers) were able to work from home at least one day a week in 2010, compared with 9.2 million (7%) in 1997.
--The median income for those who mix home and office was over $96,000 in 2010, versus $66,000 for fullly onsite workers.
--One in four home-based workers are in management, business, and finance.
--8% of U.S. employees who do not work from home commuted an hour or longer in 2011. Almost 600,000 traveled at least 90 minutes and 50 miles.
Census Survey of Income and Program Participation, Census Bureau report, 3/5/2013


About 1/4 of private industry workers did not get any paid time off in 2012. Bureau of Labor Statistics, 2013


About 10% of the workforce (13.4 million people) work from home at least some of the time. What are the disadvantages of working from home?
--59% - Children or family demanding attention
--43% - Difficulty concentrating on work issues
--39% - Children, family, or pets disturbing phone calls
--32% - No access to office equipment
Regus survey, 2012


Top managers have less stress than most. People with leadership positions show lower levels of cortisol and lower self-reported levels of anxiety. They have a larger sense of control that they use to fight stress. The more subordinates and power, the bigger the difference.
Ann Cuddy, Harvard Business School, Proceedings of the National Academy of Sciences, 2012


70% of workers surveyed spent at least 30 minutes a day working in bed.
Infosecurity Europe in London, 2012


Your boss makes a difference. Moving from a boss in the bottom 10% of quality to one in the top 10% increased productivity among that group as much as adding another worker. The boss's contribution was more about teaching productivity skills than about motivation. Greatest productivity gains come from pairing the best workers with the best bosses.
Lazear, Shaw & Stanton, "Value of Bosses," National Bureau of Economic Reasearch Working Paper No. 18317, 8/2012


Nearly 1/3 of American working adults (about 41 million people) get less than 6 hours of sleep per night. This includes:
--27% in financial and insurance industry
--42% in mining industry
20% of auto accidents are due to drowsy drives
Centers for Disease Control & Prevention, 2012


80% of 1000 people surveyed stated that after leaving the office they worked at home for an average of 7 hours a week. 38% routinely checked work emails at the dinner table.
Good Technology, 2012


What makes people happy on the job?
--Work for a company with fewer than 100 people (25% more likely to be happy).
--Supervise. (Managers and supervisors are 27% more likely to be happy.)
--Work at something related to caregiving or direct service (75% more likely to be happy).
--Have a skilled trade (50% more likely to be happy than the unskilled).
--Be older. People in their 40s are the least happy.
Happiness at Work survey, Nic Marks, nef (new economics foundation, London) 2012


How does happiness relate to productivity?
--31% higher productivity
--37% higher sales
--Creativity 3 times higher.
Happiness at Work survey, Nic Marks, nef (new economics foundation, London) 2012


How does your boss rate?
--Fewer than half have confidence in their managers.
--44% believe managers are sincerely interested in employees' well-being
--30% are bothered by too much pressure at work.
--47% said their company makes it possible to maintain a healthy work-life balance.
Towers Watson, 7/2012


Staffing challenges for 2012, as listed by hiring managers:
1. Retaining top talent - 35%
2. Providing competitive compensation - 35%
3. Worker burnout - 32%
4. Maintaining productivity levels - 29%
5. Providing upward mobility - 26%
6. Finding high-skilled applicanats - 24%
7. Lack of recruiting budget - 13%>
CareerBuilder survey, through Harris Interactive, 12/2011


Insomnia costs $2,280 per worker in lost productivity, totalling $63.2 million nationally.
Sleep, 2011


Only 38% of U.S. employees are taking all of their earned vacation days. The average used only 14 out of 18 days.
Expedia.com, 2010


40% of employees said their workload had increased in the past 12 months. 36% of employers said that productivity improved as they stressed increased output.
MetLife, 4/5/2010


The economic downturn is putting pressure on American workers:
--Required to do more work with fewer resources, 48%
--Doing the work of two people because of recession, 39%
--Difficulty taking time off from work, 47%
--Feel the need to stay connected 24/7, 30%
TNS Research, March 2010, for InterCall


--23% of workers say they are dissatisfied with their work/life balance, up from 18% in 2008.
--19% are hoping to leave current jobs in 2010 for a new one. 9% plan to in 2011. Harris Interactive for CareerBuilder, 11/2009


Top priorities about work: Salary 79%, Work-life balance 64%
Work during vacation: Baby boomers 71%, Gen X 49%, Gen Y 38%
Available to family & children when needed: Men 68%, Women 46%
Take the opportunity to work from home: Men 91%, Women 75%
Accenture survey, 2009


Fat people are less productive, taking more time off work because of illnesses, and producing less, equal to 22 days of lost production per year for the morbidly obese. Annual health-care costs of obesity in America rose from $74 billion in 1998 to $147 billion in 2008.
The Obesity Society, 2009 conference paper
Centers for Disease Control and Prevention & RTI International, 2009 study


The most important work attributes for Americans are:
---81%, good pay
---66%, interesting and challenging work
---65%, health insurance
---32%, strong social responsiblilty
In their perfect job, 31% would want more responsibility, and 6% would like less.
Randstad Work Watch survey, 10/1/2009


70% of employees work beyond scheduled time and on weekends; more than half cited "self-imposed pressure" as the reason.
Society for Human Resource Management, Spring 2009


28% of Americans interviewed in 2008 said they had been spending less time with household members. This is compared with 11% in 2006. In the first half of this decade, people reported an average of 26 hours per month with family, dropping to 18 hours in 2008.
Annenberg Center for the Digital Future, University of Southern California, June 2009


50 million Americans suffer from sleep problems, many stemming from long work hours, that affect their work, health, relationships, and safety. It also affects their mood and attitude at work. Because of being sleepy:
--40% said they have become impatient with others at least a few times a month.
--27% said they frequently found it difficult to concentrate at work.
--20% felt that their production was below what they had expected.
National Sleep Foundation, March 2008, "Sleep in America"


One in ten U.S. workers report increased snacking during the day because of concerns over the current economic situation. 43% say they have gained weight in their current job.
CareerBuilder, survey Feb-March 2009


Men who take vacations every year lowered the risk of heart disease by 20%. Those who did not have a vacation for the 5 years of the study had the highest mortality and incidence of heart disease.
Houston Woman Magazine, 8/2009, re: State University of New York research


Women who vacationed more than once a year had less deprseeion and tension as well as greater marital satisfaction than other groups in the study, including thoses who vacationed once a year. The most distressed, about 20%, had only taken a vacation once every 6 years.
Houston Woman Magazine, 8/2009, re: Wisconsin's Marshfield Clinic study, funded by National Institute of Occupational Safety & Health


Senior executives polled said the average length of a lunch break was 35 minutes. They worked through lunch an average of three times per week.
Office Team, "Table for None," 9/17/2008


63% of financial advisers who described themselves as lacking time management skills and discipline experienced health issues, including sleep apnea and high blood pressure.
Health of Advisors Report, 9/2008


Employees who exercised before work or during lunch breaks were better able to handle ;the day's demands. Their general attitude also improved.

  • 72 per cent reported improvements in time management on exercise days.
  • 79 per cent said mental and interpersonal performance was better.
  • 74 per cent said they managed their workload better.
  • 27 per cent were higher for concentration on work
  • 41 per cent were higher for feeling motivated to work.
  • University of Bristol, Department of Exercise, Nutrition & Health Sciences, published in the International Journal of Workplace Health Management, 2008, Vol. 1, Issue 3


    Sleep has an important role in learning generalized skills, in stablilizing and protecting memory. Testing after a morning of training improved performance 8%. After 12 hours, the improvement dropped to 4%. After a night's sleep there was a 10% increase in performance.
    "Consolidation of Sensorimotor Learning During Sleep", Learning & Memory magazine, by Nusbaum, Brawn, Fenn & Maroliash, University of Chicago, 11/2008


    Despite the current economic turmoil, 47% said better work/life balance would be even more important in 2009. By age levels this broke down to:

  • 58% of 18-34 year olds
  • 46% of 35-54 year olds
  • 30% of 50+ group
  • How did they plan on accomplishing this?
  • 49%: Use all vacation time
  • 44%: Prioritize projects
  • 42%: Create a weekly ToDo list
  • 41%: Leave work at a reasonable time
  • 36%: Take lunch breaks
    FedEx Office, 11/2008

    48% of us feel our lives have become more stressful in the past five years.
    American Psychological Association (APA), 2007


    71% of white-collar workers feel stressed about the amount of information they must process and act on while doing business; 60% feel overwhelmed.
    Institute of the Future, Menlo Park, CA


    45 percent of high-earning managers are too tired to converse with their spouse or partner after a long day at the office. This strain is wreaking havoc on family and personal lives.
    Study by Sylvia Ann Hewlett & Carolyn Buck Luce, Harvard Business Review, 12/2006


    The average work week is 54 hours. In an average week, only 14 percent work 40 hours or less. One-third work 50-59 hours a week, and 80% work between 40 and 79 hours. at their jobs according to a 2006 study of 2,500 Americans.
    Sage Software Survey, Priority 2/2007


    About 40% of American adults get less than seven hours of sleep on weekdays, up from 34% in 2001. Almost 60% of meals are rushed, and 34% of lunches are choked down on the run. To avoid wasting time, we're talking on our cell phones while rushing to work, answering e-mails during conference calls, waking up at 4 a.m. to call Europe, and generally multitasking our brains out.
    Business Week, p. 60, 10/3/2005


    Rising stress levels can cause seriously inappropriate behavior. 13% of surveyed workers claimed to have personally committed, or have observed co-workers commit, an act that would be described as "desk rage"--angry or destructive outbursts during work time because of the high levels of stress.
    Caravan Opinion Research, 2000


    U.S. companies lose between $200-$300 billion a year due to absenteeism, tardiness, burnout, decreased productivity, worker's compensation claims, increased employee turnover, and medical insurance costs resulting from employee work-related stress.
    National Safety Council, Priority Magazine, 1-2/2007


    In general, a third of all American workers could be viewed as chronically overworked in 2004, according to a report by the nonprofit Families and Work Institute in New York City. The more overworked employees were, the more likely they were to make mistakes, feel angry with their employers and resent colleagues they felt weren't working as hard, the study found. People who felt overworked also reported higher stress levels, more symptoms of clinical depression and poorer health.
    Jennifer Scott Cimperman, Houston Business Journal, 2/27/2006


    Are you too overworked to focus on your job? Yes, 62.8%; Sometimes, 23%; No, 14.2%.
    Boston.com Internet poll, Spring 2005


    In a recent Gallup Poll, 80 percent of workers said they feel stress on the job; nearly half said they need help in learning how to manage stress; and 42 percent said their coworkers need help in coping with stress....Job stress can lead to several problems, including illness and injury for employees, as well as higher insurance costs and lost productivity for employees.
    Mike Maseda, Houston Business Journal, 9/3-9/2004


    The Centers for Disease Control and Prevention state unequivocally that 80% of our medical expenditures are now stress related.
    Fast Company Magazine, p. 88, 2/2003


    At the Mayo Clinic 80 to 85% of patients were ill, directly or indirectly because of mental stress.
    Mayo Clinic study


    Rising stress levels can cause seriously inappropriate behavior. 13% of surveyed workers claimed to have personally committed, or have observed co-workers commit, an act that would be described as "desk rage"--angry or destructive outbursts during work time because of the high levels of stress.
    Caravan Opinion Research, 2000


    At least 30 percent of employed adults don't take all their vacation days, according to a 2005 Harris Interactive poll. Each year, Americans hand back 421 million days to their employers.
    YogaJournal, p. 72, 11/2005


    Of senior FORTUNE 500 males executives, 84% says they'd like job options that let them realize their professional aspirations whle having more time for things outside work: 55% say they're willing to sacrifice income. Half say they wonder if the sacrifices they've made for their careers are worth it.
    Fortune, p. 112, 11/28/2005


    The number of individuals citing excessive hours at work on the part of a spouse has tripled. A lack of communication and a lack of attention are also frequently mentioned by both sexes as reasons for going their separate ways.
    Patricia Katz, Pause Newsletter, 3/29/2006


    Since 1973, the median number of hours that people say they work has jumped from 41 a week to 49, according to Harris Interactive....That has mostly come out of people's leisure time, which has dropped from 26 to 19 hours a week over the same period.
    Wall Street Journal, 1/26/2004


    Time and Multitasking

    Re Multitasking--using a desk/treadmill for fitness while working:
    ---A 2011 study of transcriptionists, done by the Mayo Clinic, found that speed of typing and accuracy dropped by 16% when walking, as opposed to just sitting.
    ---A 2009 study, done by the Univeristy of Tennessee, found that treadmill walking caused a drop of 11% in fine motor skills like mouse-clicking or dragging and dropping. There was also a decline in cognitive functions like math problem-solving.
    "Life & Style: Falling Down on the Job," Wall Street Journal 1/29/2013


    Office workers spend an average of 4 hours per week in meetings. They feel more than half of that time is wasted.
    Opinion Matters, for Epson and the Centre for Economics & Business Research
    May 2012


    The #1 time-waster at the office is "too many meetings, up from No 3 in 2008." according to 47% of the surveyed.
    Salary.com
    2012


    16% of workers report that they arrive late for work at least one time per week or more. 27% arrive late for work at least once a month. The top three reasons are traffic, lack of sleep, and bad weather.
    Harris Interactive Survey for CareerBuilder
    Nov-Dec, 2011


    35% of drivers said they have used text messaging while driving in the last month.
    67%said they talked on a cell phone while driving in the past month.
    1/3 of these said they use the cell phone regularly.
    95% of drivers consider text messaging as a serious threat.
    88% feel that cell phone use while driving is a serious threat.
    Survey for American Automobile Association Foundation for Traffic Safety
    Arizona Republic, 10/5/2011


    Three-quarters of surveyed employees saw an improvement in their time management when they exercised before work or at lunchtime."
    Nielsen survey for University of Bristol, 2010


    About 2.5% of subjects can multitask without performing worse at either task, in controlled studies. These are being dubbed "supertaskers."
    Psychonomic Bulletin and Review, 5/2010


    Starting school just 30 minutes later significantly improved sleep times, mood and health for adolescents.
    Archives of Pediatrics & Adolescent Medicine, 7/2010


    The average American, age 15 and older, spents 3 hours and 11 minutes a day working in 2009, 17 minutes less than in 2007. With that extra time they watched more TV (+12 minutes, to 2 hours and 49 minutes a day) and slept more (+6 minutes, to 8 hours and 40 minutes a day). There was no change in time devoted to volunteering, exercise, and learning.
    American Time Use Survey, 2009


    People who regularly juggle several streams of electronic information do not pay attention, control their memories, or switch from one task to another as well as those who prefer to focus on one thing at a time. Heavy media multitaskers are paying a big price.
    Stanford Report, 8/24/2009, Study by Clifford Nass, Eyal Ophir & Anthony Wagner


    45% of senior executives felt that employees would be more productive if meetings were banned once a week.
    Office Team, "Let's Not Meet," 5/7/2009


    The number of hours annually that the average traveler found himself or herself in rush-hour traffice jams grew to 36 hours in 2007, as compared with 14 in 1982. In most big cities, prime-time congestion takes up 3 hours in the morning and evening.
    Urban Mobility Report, Texas Transportation Institute, 2009


    Using time-diary studies, it is found that people claiming to work 60 to 69 hours per week clocked an average of 52.6 hours, while those who believed they worked 70-, 80-hour or greater weeks totaled 58.8 hours.
    Prof. Robinson, 2006-2007 comparisons, American Time Use Survey, Bureau of Labor Statistics


    Open screens on desktops, files on the desk, and coworkers all distracted workers so that only 55% of work was resumed immediately. Productivity in the business sector has been increasing by only 3% since 2000.
    Herman Miller Inc., "The Siren Song of Multitasking," 2007


    43% of Americans categorize themselves as disorganized, and 21% have missed vital work deadlines. Nearly half say disorganization causes them to work late at least 2 or times each week.
    Jane Von Bergen, "So many reasons to neaten up...", Boston Globe 3/12/2006
    Esselte survey, David Lewis


    Most people actually use 60% or less of available work time. When more than 38,000 people in 200 countries were queried about individual productivity, it showed that even though they were physically at work five days a week, they were only productively using three days.
    Microsoft Survey, March 15, 2005


    Unnecessary meetings cost U.S. businesses approximately $37 billion each year.
    U.S. Bureau of Labor Statistics, 2005


    A study last fall by Basex, a New York research firm, found that office distractions ate up 2.1 hours a day for the average worker. Another study found that employees devoted an average of 11 minutes to a project before being distracted. Researchers Gloria Mark and Victor Gonsalez of the University of California, Irvine, found that once interrupted, it takes workers 25 minutes to return to the original task, if they return at all. People switch activities, such as making a call, speaking with someone in their cubicle or working on a document, every three minutes on average, Mark said.
    Betty Lin-Fisher (for Knight Ridder Newspapers), Houston Chronicle, 2/27/2006)


    Employees spend an average of 36 minutes per day at work on personal tasks. By gender, men take 44 minutes and women 29 minutes, with the 18-34 year old group using the most time.
    Office Team surveys, February 2007


    The cost of interruptions to the U.S. economy is estimated at $588 billion a year.
    Jonathan B. Spira, "The Cost of Not Paying Attention," Basex Research, 2005


    A recent study from the Institute of Psychiatry at the University of London suggests that your IQ falls 10 points when you're fielding constant emails, text messages, and calls, the same loss you'd experience if you missed an entire night's sleep and more than double the 4-point loss you'd have after smoking marijuana. On average men fared worse than women because, researchers say, men have more difficulty multitasking.
    YogaJournal, p. 22, 12/2005


    On a typical day, office workers are interrupted about seven times an hour, which adds up to 56 interruptions a day, 80% of which are considered trivial, according to time-management experts.
    Wendy Cole, TIME Magazine, 10/11/2004


    For 10 years researchers studied the behavior of busy managers in nearly a dozen large companies. Their findings on managerial behavior showed that fully 90% of managers squander their time in all sorts of ineffective activities. In other words, a mere 10% of managers spend their time in a committed, purposeful, and reflective manner.
    Dr. Helke Bruch and Dr. Sumantra Ghoshal, Harvard Business Review, 2/2002


    Email and Internet

    Tweeting costs the country $112 billion per year. Time management experts increasingly see Twitter as the silent productivity killer. Retweeting costs us an additional $65.6 billion.
    "Moving Targets," by Joe Queenan, Wall Street Journal, 1/26/2013


    In New York State, more than 30,000 tickets were issued in 2012 for texting while driving, up 234% from 2011..
    Wall Street Journal, 7/4/2013


    Half of office workers polled answered emails in bed.
    Good Technology, 2012


    Almost two-thirds of full-time workers own smartphones, and increase from 48% two years ago. One-third own a tablet, up from 12%.
    Society for Human Resource Management, 2011


    Only 1/5 of employees have a firm policy that regulates use of digital devices during non-working hours. 1/4 have informal policies.
    Pew Research, 2013


    Chief Information Officers (CIOs) were surveyed about their companies' policies regarding the use of social media in the workplace.
    --31% prohibited it completely.
    --51% allowed it for business purposes.
    --14% permitted it for limited personal use.
    --04% gave users unlimited access for personal use.
    Robert Half Technology Survey, Spring 2011


    The world's capability for storing, communicating and computing information has grown at least 23% annually since 1986. The average person in 2007 was transmitting the information equivalent of six newspapers each day and receiving 174 newspapers of data (much of that reflected in video and photos).
    Dr. Martin Hilbert, Science Magazine, 2/2011


    Readers go 6.2% slower on iPads and 10.7% slower on Kindles compared with paper.
    Nielsen for University of Bristol, 2010


    14% of adults, and 22% of adults who use text messaging, report being so distracted by their devices that they have physically run into a person or object.
    Pew Research Center, 2010


    Social media adoption by small businesses (under 100 employees) jumped from 12% to 24% in 2009.
    University of Maryland's Smith School of Business and Network Solutions LLC, 1/2010


    Of 500 small business owners, 22% made a profit from social media outlets, 53% broke even, and 19% lost money in 2009.
    University of Maryland's Smith School of Business and Network Solutions LLC, 1/2010


    75% of senior executives in more than 60 countries said they are concerned about data theft and other forms of computer-related reprisals from laid-off employees.
    Ernst & Young, 11/10/2009


    Email was the activity that college students were least likely to give up for a week.
    --26%, Checking, readng and sending emails
    --26%, Text messaging
    --15%, Watching TV
    --11%, Talking on the phone
    -- 9%, Visiting social networking sites
    -- 7%, Reading magazines
    -- 6%, Visiting websites other than social networks
    Participatory Marketing Network and Pace University's Lubin School of Business IDM Lab, 10/20/2009


    Social networks were not decreasing the time Internet users spent on email.
    ExactTarget, "Is Email Marketing Endangered?" 10/14/2009


    CIOs were polled on company policy regarding use of social networking.
    ---54% strictly prohibit all use
    ---19% permit site visits for business purposes only
    ---16% allow limited personal use
    ---10% do not place any controls on personal use
    Robert Half Technology, 10/6/2009


    American teenagers sent and received an average of 2,272 text messages per month in the fourth quarter of 2008---almost 80 messages a day, more than double the average of a year earlier.
    Nielsen Co., 2009


    When drivers text, their collison risk is 23 times greater than when not texting.
    Virginia Tech Transportation Institute, 2009


    UCLA scientists have discovered that for computer-knowledgable middle-aged and older adults, searching on the Internet triggers key centers in the brain that control decision-making and complex reasoning. This is compared with older adults without Internet search experience. It is also more brain stimulating than just reading.
    Study by Dr. Gary Small, Semel Institute for Neuroscience and Human Behavior, UCLAo, ITBusinessEdge.com, 12/2008


    Electronic invoices within the US will surpass the volume of paper invoices by 2010.
    PayStream Advisors, "Electronic Invoicing Adoption Survey Report", 9/17/2009


    62% of at-work email users check work email over the weekend, and 19% check it five or more times in a weekend. More than 50% said they check it on vacation, with the highest amount coming from mobile device users at 78%.
    Erin Gifford, "It's 3am--Are You Checking Email Again?"
    AOL Corporate Newsroom
    Statistic, 45th Annual Email Addiction Survey 2009, AOL


    Organizations lose around $1,250 per user in annual productivity because of time spent dealing with spam, $1,800 unnecessary emails from co-workers, $2,100 - $4,100 due to poorly written communications.
    Tom Pisello, ITBusinessEdge.com, 12/2008


    Personal internet use (34%), socializing with co-workers (20.3%) and conducting personal business (17%) are the leading time-wasting activities. Employee reasons why:

  • 18%: Not enough work
  • 14%: Hours are too long
  • 12%: Hours are too long
  • 11%: Lack of challenging work
    Salary.com, 7/2007

    In 2007, a group of Microsoft workers took, on average, 15 minutes to return to serious mental tasks, such as writing reports or computer code, after dealing with incoming email. They wandered off to reply to other messages or browse the Web.
    New York Times, 3/25/2007


    15% of Americans say they are addicted to email.
    59% of those using portable devices check email as it arrives.
    43% of users sleep near their email unit to hear incoming messages.
    40% consider email accessibility when they plan a trip.
    83% check their email once a day while on vacation.
    43% check their email first thing every morning.
    AOL, Opinion Research Corp., study 7/26/2007


    About 24% of companies have had employee emails subpoenaed by a court or regulator, up from 20% two years ago, and 15% have gone to court to defend against lawsuits triggered by an employee email, up from 13%.
    2006 Workplace E-Mail, Instant Messaging and Blog survey released by the American Management Association and the ePolicy Institute, in Columbus, Ohio.
    Wall Street Journal, 7/2006


    92% of studied respondents say they make or take work related communications outside of the office, including during vacations. Nearly three-fourths says they stay "switched on" during weekends, and a fifth have interrupted a date for work reasons.
    Lexamark International study, Wall Street Journal 12/12/2006


    More than one in twenty U.S. adults surveyed nationally said their relationships have suffered from excessive use of the Internet. 12% said they often stay online more than they would like to. 14% say it is difficult to stay offline for several days.
    Elias Abonjaoude, Stanford University, Impulse Control Disorders Clinic


    Paper and Filing

    --Americans spent 8.8 billion hours completing government forms..
    --Employers needed 70 million hours to process claims for a new credit given for hiring more workers.
    --Restaurants used 14.5 million hours to display calorie counts..
    --At $20 per hour, this is a monetary equivalent of $176 billion..
    White House Office of Management and Budget, 2010 figures


    More than 40% of printouts are discarded within 24 hours.
    Daniel Lyons, "The Paper Chasers," Newsweek 12/01/09
    Statistics, Xerox Research


    Paper has grown consistently over the last three decades. One of the biggst sources of paper growth really is the Internet. It's the printing of email.
    Anne Mulcahy, Xerox CEO, "Paper Trail," Wall Street Journal interview, 3/9/09


    Print can be expensive. Even as law libraries place fewer books on their shelves, they spend more. 76% spent more on print materials in 2007 than in 2006.
    Alan Cohen, "Survey: CI on the Rise at Firm Law Libraries," www.Law.com, 8/19/08
    Statistics, The American Lawyers' annual survey of law librarians


    Not keeping track of papers can become expensive. Late fees for credit card payments rose to $18.1 billion in 2006 from $17.1 billion in 2005.
    Robert Hammer, RK Hammer Advisors, 2007


    10 billion B2B transactions are processed annually in the US. Costs range from a high of $58.09 per transaction for paper checks to a low of $1.50 per transaction for electronic paper processing. The average corporation processes 500,000 payments annually.
    C.J. Wimley, Benefits of B2B E-Payments," The Credit & Financial Management Review, 9/1/08
    Statistic, Aberdeen Group


    All paper types can be recycled. About 70% of total waste from commercial office tenants is from paper materials.
    Mike McConnell, "Talking Trash," Journal of Property Management, 7/01/07
    Statistic, EPA


    In surveying 1000 middle managers of large companies in the U.S. and U.K., 59% miss important information almost every day because it exists within the company but they cannot find it.
    Accenture, Wall Street Journal, 5/14/2007


    95% of all information is still processed in paper form, with employees printing an average of 45 sheets of paper per day.
    Frank Booty, "Managing the Paper Trail," Systems I New UK, 3/01/07


    15% of all paper handled in businesses is lost, according the the Delphi Group, a Boston consultancy, and 30 percent of all employees' time is spent trying to find lost documents.
    Jane M. Von Bergen (Knight Ridder Newspapers), The Boston Globe, 3/21/2006


    Executives waste six weeks per year searching for lost documents.
    From a survey of 2,600 executives by Esselte, maker of Pendaflex and Dymo, FastCompany Magazine, 8/2004


    From 1750 to 1900 (150 years), all human knowledge doubled.
    From 1900 to 1950 (50 years), it doubled again.
    From 1950 to 1965 (15 years), it doubled again.
    Estimates have the sum of all human knowledge is now doubling at the rate of every 24 months.
    University of Houston, Brief History of Training & HRD


    A paper by Berkeley scientists estimated that information created on print, film, tape and disk in 2002 was roughly equivalent to all the text in the Library of Congress--multiplied by 500,000. The amount has doubled in the past three years and will grow even faster as people begin to take advantage of low-cost storage technology.
    Steven Levy, Newsweek, 11/10/2003

    Organizing and Clutter

    80% of office workers say their furniture causes discomfort, and half say that if they could make one change, it would be for a better chair.
    Staples survey, 12/2010


    As of January 2008, there were 52,453 primary storage facilities in the U.S.
    Self Storage Association (SSA), Facts & Trends Report 1/1/09
    Fact, National Facilities Database


    Improving ergonomics of chairs and other office equipment improves productivity by an average of 17%.
    Journal of Safety Research, 2008


    700,000 to 1.4 million Americans may have compulsive disorder syndrome--difficulty in throwing away anything for fear that they may need the items later.
    Self Storage Association: Obsessive Compulsive Foundation


    Getting rid of excess clutter would eliminate 40 percent of the housework in the average home.
    National Soap and Detergent Association


    About 70% of office trash is waste paper. The average U.S. company could recycle up to 50% of the current waste.
    Priority Magazine, 9/2007