We have all been guilty of it at some point: talking to one person on the phone while allowing ourselves to be distracted by email or web surfing at the same time. We think no one will notice as we respond with, “Uh huh…sure…right…OK..um…” Multitasking studies have shown us that doing two things at one [...]

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For those of us with the privilege of having an administrative professional to support our efforts, we should take time this month to extend our appreciation as Administrative Professionals’ Day approaches. However there is something else we can do that will be of benefit to both them and us, and that is to delegate more. [...]

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“Don’t touch my piles! I know where everything is.” Do you have someone in your business who is accountable to you and who says that? If you do, you should be concerned. Chances are good this person is not nearly as productive as her or she could be because the piles have to keep shifting [...]

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